How Long Does a Steam Refund Take?

February 16, 2024
David Sunnyside

If you're suffering from a strong case of buyer's remorse, or you simply don't enjoy a game that you've purchased on Steam, the company offers a painless way to return it. As long as the game hasn't been played for more than two hours and you haven't owned it for more than 14 days, Valve will refund your money.

If the game has been played for more than two hours, you can request a review from a member of Valve's support team. However, these requests aren't guaranteed to be approved. In fact, the company only approves about one in three, according to Valve's public data. This is likely due to the amount of time that a player can spend playing a game. Valve counts every second that the game application is open, even if it's minimized or paused.

Once your refund is approved, it can take a few days for the funds to appear in your account, depending on your bank's policies and other factors beyond the control of Valve. This can be frustrating, especially if you want to buy another game and you're unsure how much longer it will take for your refund to show up in your Steam wallet.

In this article, we'll break down how long it typically takes to receive a Steam refund and offer some tips for expediting the process. We'll also explore some of the reasons why a refund may be rejected and discuss how to appeal a decision if it is.

David Sunnyside
Co-founder of Urban Splatter • Digital Marketer • Engineer • Meditator
linkedin facebook pinterest youtube rss twitter instagram facebook-blank rss-blank linkedin-blank pinterest youtube twitter instagram