Cash App is one of the most popular digital payment apps. However, there are times when a transaction on the platform can fail or get stuck for a number of reasons. The first thing users need to do when this occurs is to rectify the issue. Then, they should contact Cash App for help if the problem persists.
To cancel a cash app payment, the user should open the Cash App and tap on the clock icon located in the bottom right corner of their home screen. This will take them to the 'Activity' tab where they can see all of their transactions. They should scroll down until they find the pending payment that they want to cancel.
Then, they should tap on the 'Request Refund' button and enter a short reason why they are asking for a refund. The sender will then receive a notification of the request and they will have to agree to it for the funds to be returned to their account.
Alternatively, the user can also try to contact the recipient directly and ask them to cancel the payment. The recipient will then have to agree to the cancellation for the money to be returned to their Cash App balance.
The quickest way to cancel a cash app payment is to use the 'Request Refund' option in their transaction history. This should work most of the time, but it can be a little difficult to do if the sender hasn't accepted the payment yet.