The Pebble Time is the Palo Alto-based start-up's third and latest smartwatch. It's an impressive device that features a color e-paper display with battery life up to seven days, a built in microphone and new software. The watch runs a brand new operating system called Timeline that organizes notifications, reminders and news around the concept of, well, time. You can scroll up to see events and sports scores from a few hours ago, or scroll down to see things like your total step count for yesterday.
Unlike most of the competition, which is designed to mirror your smartphone's notification center, Pebble's notifications come through with a short vibration on your wrist. It's a great feature, but it's also a little limiting when you use your watch with iOS. There's no granular control over what apps get displayed, and there isn't a way to turn off the watch's ability to send a short vibration each time a notification arrives on your phone.
Pebble is known for listening to customer feedback and trying to implement improvements based on what people want. That's why the company is pushing the 3.2 firmware update, which should add a few much-needed features.
If you have a problem with your Pebble that you can't resolve yourself, you can contact the company via email or phone. The website has a form that you can fill out to request a repair or replacement. There are also community forums where you can find answers to common issues with the device.