Huawei has a great reputation for making high quality and stylish devices. But if your phone breaks down, it's important to find a reputable service center that can get your device up and running again.
There are a number of services available, including warranty and repair options, but it's always best to check with your local retailer to see what options are available to you. They should be able to answer your questions and provide you with an accurate quote.
For warranty repairs, customers can submit a service request through the technical support website, email or Huawei mobile app. Once a service request is submitted, a customer support engineer will contact you to help resolve the issue.
The Huawei technical support team is available to help you with product technical consultation, troubleshooting and other service requests 24 hours a day, 7 days a week. You can also find helpful guides, software and FAQs on the support website.
You can also use the Smart Diagnosis feature in the support app to identify problems and learn how to fix them. This tool is free to download and can help you quickly identify issues that need to be addressed.
In the event of a hardware failure, you can request an onsite service from the Huawei technical support team. A Huawei technician will visit your site within the coverage window to repair the problem.
The warranty period for the replaced parts is 90 days from shipment, or the remainder of the initial warranty period, whichever is longer. If the replacement part is no longer in production or is out of stock, a new or equivalent part will be provided with performance equal to or better than the original.
