What Electronic Technology Does the Medical Assistant Use to Communicate With Others?

September 11, 2023
David Sunnyside

When a medical assistant has to communicate with patients and healthcare professionals via phone, email or text message, it’s important to keep the lines of communication clear and efficient. This is especially true for practices that use patient portal technology, which allows patients to access clinical information like test results and treatment plans and schedule appointments online.

In addition, a medical assistant must be able to effectively relay medical terminology and information to the patients they work with. This means communicating in a way that makes the patient feel at ease, from answering questions over the phone or through an online chat to performing injections at the doctor’s office. The ability to adapt to different communication styles can also make it easier for the MA to work with a variety of patients, from young children to elderly people.

The medical assisting field is constantly evolving, with many new technologies becoming available. It’s therefore crucial for medical assistants to stay up-to-date on the latest technological advancements, so they can continue to deliver high quality care to their patients and colleagues.

To prepare for a career as a medical assistant, students can enroll in an accredited medical assisting program. These programs usually take one year and offer a certificate or an associate degree. They can also choose to complete their education through an accredited community college or vocational school. The best medical assisting schools will have small class sizes to ensure students receive personal attention from an instructor and hands-on training.

David Sunnyside
Co-founder of Urban Splatter • Digital Marketer • Engineer • Meditator
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