What to Do If Your Laptop Is Plugged In But Not Charging: Solutions

July 2, 2024
Justin Lumiere





Troubleshooting Laptop Battery Charging Issues

Laptops play a crucial role in our digital world, and it can be incredibly frustrating when the battery stops charging. Several factors can contribute to this issue, ranging from simple connection problems to more complex hardware failures.

Ensure Proper Connection

The first step in troubleshooting a non-charging laptop is to ensure that it is securely plugged in. Check that the power adapter is firmly seated in both the wall outlet and the laptop's charging port. A loose connection can easily be the culprit behind the problem.

MacBook Pro on brown wooden table

Check for Cable Issues

Inspect the power cord for any visible damage such as kinks, breaks, or exposed wires. Additionally, examine the power brick for signs of discoloration or warping, which may indicate an issue. Dust buildup in the charging port or loose connections can also prevent a clean connection.

Use the Correct Port

If your laptop has multiple USB-C ports, ensure you are using the correct one for charging. Some ports may only support data transfer, not power delivery.

Charger Wattage

Verify that the charger you are using is powerful enough to charge your laptop. Check the charger’s wattage and ensure it matches the requirements of your laptop. Using certified chargers is recommended, especially for USB-C devices.

Battery Health Check

Your laptop's battery health can offer insights into whether it needs to be replaced. Check the battery’s capacity and cycle count. If the battery is past its prime, it may no longer hold a charge effectively.

'Point for charging mobile and laptops only.'
"'Point for charging mobile and laptops only.'" by the waving cat is licensed under CC BY-NC-SA 2.0. To view a copy of this license, visit https://creativecommons.org/licenses/by-nc-sa/2.0/.

Battery Removal Test

If your laptop allows, remove the battery and try powering the laptop with just the power adapter. This can help determine if the battery itself is faulty.

Overheating Issues

Overheating can cause charging problems. Ensure proper airflow around the laptop, remove dust from air vents, and monitor internal temperatures. Overheating can lead to battery sensor misfires, preventing accurate charging.

Driver Updates

Outdated or corrupted drivers can interfere with the charging process. Update battery-related drivers through the Device Manager, reboot the laptop, and reinstall drivers if necessary.

Advanced Troubleshooting

If the problem persists despite all these steps, it may be time to contact technical support. Internal hardware issues, such as a faulty motherboard, damaged circuits, or malfunctioning sensors, might be the underlying cause and require professional assistance.

By following these troubleshooting steps, you can effectively address common laptop battery charging issues and maintain your device's functionality in the digital world.

Troubleshooting Laptop Battery Charging Issues
StepAction
Ensure Proper ConnectionCheck that the power adapter is firmly seated in both the wall outlet and the laptop's charging port.
Check for Cable IssuesInspect the power cord for any damage, and the power brick for discoloration or warping. Clear dust from the charging port.
Use the Correct PortIf your laptop has multiple USB-C ports, ensure you are using the one that supports charging.
Charger WattageVerify that the charger's wattage matches the requirements of your laptop. Using certified chargers is recommended.
Battery Health CheckCheck the battery's capacity and cycle count to see if it needs to be replaced.
Battery Removal TestRemove the battery and try powering the laptop with just the power adapter to check if the battery is faulty.
Overheating IssuesEnsure proper airflow, remove dust from vents, and monitor internal temperatures to prevent overheating.
Driver UpdatesUpdate battery-related drivers through Device Manager and reboot the laptop to ensure drivers are not corrupted.
Advanced TroubleshootingContact technical support for internal hardware issues such as a faulty motherboard or damaged circuits.

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